"A dialogue may not necessarily lead to consensus. But even an emotive dialogue, if facilitated on neutral ground by a skilled moderator, can lead to greater empathy about the other party's wants, needs and desires. Parties can still agree to disagree, but they walk away with better understanding of how to engage constructively with minimal hostility."- See more at: http://www.straitstimes.com/premium/forum-letters/story/disagree-over-something-lets-talk-20140701#sthash.46HuhZcI.dpuf
Linda wrote in to Straits Times forum to encourage more face to face dialogue with regards to controversial disagreements / conflicts in the public space.