Customized Training (Domestic & Overseas)

We offer customized training for organisations where
  1. Understanding 3 Tensions in Negotiations (Lecture / Activity)
    • Creating Value vs. Distributing Value
    • Empathy vs. Assertiveness
    • Principal vs. Agent
  1. Handling Joint and Private Sessions (Lecture)
    • Psychology and Mediation
      • Understanding Worldviews
      • Differences in Values and Perceptions
      • Managing Emotional Outbursts and Difficult Parties
      • IDR Cycle
    • Strategic Management of Information
      • Ladder of Inference
      • Anchoring Effect
      • Reactive Devaluation
      • When and how to share confidential information
  1. Communication Toolbox (Activity)
    • Summarizing
    • Reframing
    • Looping
  1. Managing Cultural Differences and Ethical Dilemmas (Lecture / Activity)
  2. Mediating Family and Family Business Disputes (Lecture / Activity)
  3. Considerations when Drafting Settlement Agreements (Lecture)