HMG in the News (ST Forum 1 July 2014)

image Linda wrote in to Straits Times forum to encourage more face to face dialogue with regards to controversial disagreements / conflicts in the public space. “A dialogue may not necessarily lead to consensus. But even an emotive dialogue, if facilitated on neutral ground by a skilled moderator, can lead to greater empathy about the other party’s wants, needs and desires. Parties can still agree to disagree, but they walk away with better understanding of how to engage constructively with minimal hostility.” – See more at:

HMG on ST Forum “Mediation services vital as society evolves”

“As a professional mediator, I have observed that when people are in a dispute, they are quick to hire the best lawyer they can afford. But if they reach a point of settling disputes amicably, they will then look for the cheapest mediation services around. The best mediation services cost only a fraction of the litigation fees people in a dispute would otherwise incur.” Linda Heng Managing Director, Harmony Mediation Group – See more at:

HMG on Mediacorp “Talking Point”

HMG Managing Director was  privileged to be amongst a distinguished group of panelists invited  on Mediacorp TV’s Talking Point 2 weeks ago, to give her insights on family conflicts in relation to filial piety. Amongst the many points of views raised on the program, this comment made by Linda is relevant to all conflicts, be it commercial or family disputes: “Mediation can happen even further upstream, it does not only have to happen at the Tribunal… (people) can seek out mediation at a much earlier stage, and prevent the conflict from escalating. It is a confidential process, it is private, it is face-saving.” IMG_2782 10945570_961816780510356_8986478455955382225_n

HMG in ST Forum (16 April 2014)

Linda wrote in to ST last week to encourage schools to develop win-win mindsets in the Singapore education system. Read article here. “As a society, we have been trained to win arguments, often at the expense of relationships. This results in people being ill-equipped to explore options that could possibly meet the interests of both sides and, more importantly, preserve harmonious relationships.”