United Kingdom

Corporate Harmony (UK)

The CH Group provides a full suite of psychologically-based dispute resolution services to clients across the UK. Our particular focus is on conflict prevention and management. www.corporateharmony.co.uk

Our services

Consultation We use a variety of assessment tools to guide organisations to greater understanding of the impact and costs of conflict in their organisation. These costs might include financial, emotional, wellbeing and performance. It is from this foundation that our clients are able to manage conflict more proactively and strategically in line with their business objectives. Training We train all levels of employees to be able to be more aware of conflict and to manage it more effectively. All our training is psychologically-based and ranges from one hour ‘lunch and learn’ sessions to four-day full mediation training. Mediation We deliver on and off-site one day mediations using our portfolio of specialist mediators with expertise in private and public sectors, education, law and family business. Conflict coaching As part of our service to clients, either following mediation or as a result of consultation, it is often found that individuals may well benefit from one-to-one coaching to address their individual challenges and performance needs in relation to conflict, for example, how to manage conflict in a team. In response, we offer both face-to-face and telephone-based conflict coaching.

 About us


Monica Hanaway

Accredited UKCP Psychotherapist, Accredited Legal Mediator

Monica works with organisations in private and voluntary sectors offering mediation, management training and consultancy, stress management auditing, training and support. Monica regularly lectures on Alternative Dispute Resolution/Mediation at Regent's College, London and in Jersey and the Baltic States and on in-house courses in mediation and/or restorative practices for a number of organisations including The Prince's Trust, The Temple, Webster University and London Shipping Law Centre. B.A. (Hons), P.G.C.E., M.A. (Psychotherapy), Cert-Cross Cultural  Psychotherapy, Cert ADR, (Alternative Dispute Resolution),  Diploma: Stress Management Training (distinction), Diploma:  Organisational Stress Management, Higher Diploma: Alcohol, Drug Abuse  (distinction); Higher Diploma: Forensic Criminology and Criminal  Profiling (distinction), Higher Diploma: Psychology & Criminology  (distinction), MSC in Health and Medical Sciences (Merit) Publications 'Co-mediation: Using a paired psychological approach to resolving conflict' (2012) Oxford: CH Publications 'Co-Medierea: utilizarea undo abordari psihologice duals in solutionarea conflictelor' (2013) Bucharest :fmmm.ro 'Existential Perspectives on Coaching' (2012) London : Palgrave Macmillan Due for publication 2014 -  'Tales of Conflict' - Autumn 2014 'Existential Coaching Skills' - Spring 2014 jamie-reed

Jamie Reed

Accredited Legal Mediator

Jamie is one of the lead consultants, trainers and mediators with Corporate Harmony. Prior to this, Jamie was involved in the training and development of Conflict Resolution products and services for one of the UK’s leading providers of Employee Assistance Programmes. Jamie is also on the visiting faculty of Alternative Dispute Resolution/Mediation course at Regent's College. He has over 10 years’ experience as a Non-Executive Director and has contributed to a book on Co-Mediation. BA (Hons), M.A Psychotherapy, Advanced Diploma Psychotherapy, Cert- Solution Focused Therapy, Cert- Leadership Coaching, Cert- Conflict Coaching, Certified NLP Practitioner



Ian Marsh

Ian Marsh helps families to develop the glue that holds them together and the grease that allows them to rub along during hard times, and to have the conversations that matter most to them without fighting, fleeing or freezing. Drawing on 40 years' experience of working with families as adviser, litigator and trustee, on his craft as a mediator, and on the principles of interpersonal neurobiology, Ian works as a listener, communications and conflict coach, facilitator and mediator to enterprising families around the world, helping them to have the conversations they need to have but have never quite got around to (too difficult!), or have tried their best to have but without success (nobody listened!). Those conversations are often (but by no means always) about succession and governance. Ian is:
  • a Fellow of the Royal Society for the encouragement of Arts, Manufactures and Commerce;
  • a non-practising solicitor (England);
  • a Chartered Tax Adviser;
  • an Associate of the Chartered Institute of Arbitrators;
  • a member of the Society of Trust & Estate Practitioners; and
  • a member of the Association of Contentious Trust & Probate Specialists.
He is accredited as a commercial mediator by the Chartered Institute of Arbitrators, and as a general mediator by the Hong Kong International Arbitration Centre, and has been certified as an intercultural mediator (to International Mediation Institute Standards) by Mediation & Training Alternatives.  He trained as a family mediator with ADR Group/Family Mediators' Association. Ian studies interpersonal neurobiology with the Mindsight Institute and is a member of the Global Association for Interpersonal Neurobiology Studies. Ian is a member of the International Steering Committee of the STEP Business Families Special Interest Group, and is the author of the Conflict Management and Dispute Resolution chapter in Business Families and Family Businesses: The STEP Handbook for Advisers published by Globe Business Publishing Limited and of the Culture, Communication and Conflict chapter in Family Offices: The STEP Handbook for Advisers, due to be published by Globe in 2013. www.familydr.co.uk